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How to Use Your Phone Onboard a Cruise Ship

Our tips for staying connected while at sea

In today's world, we rely heavily on our mobile phones for work and staying connected with friends and family. Accessing the internet on cruises is a little different compared to an on-land holiday. Along with having the right travel insurance, here's what you need to know about using your phone on a cruise.


A woman using her phone on a cruise at sunset, with the golden light reflecting off the screen. She is standing near the railing, enjoying the view of the ocean while staying connected. Travellers should check Wi-Fi availability and roaming charges before using their phone on a cruise to avoid unexpected costs.

Key Points

  • Wi-Fi on cruise ships is available and can be paid for as you go, with some luxury lines including it in their packages.
  • Phone signal is intermittent at sea and incurs roaming charges, while in-port connections depend on local carriers.
  • To avoid high costs, switch to airplane mode, use Wi-Fi-only settings, and check for cruise-specific data plans.

Is There Wi-Fi on a Cruise?

Many cruise ships offer internet services, which can be paid for as you go. There are usually multiple package choices depending on how long you would like Wi-Fi for. Some luxury lines include Wi-Fi in their packages so it's always best to check directly with your cruise line about the charges.

Messaging and email apps use minimal data, but streaming can consume your allowance quickly. Some ships block data-heavy services for this reason so that your data lasts longer.


Can You Use WhatsApp on a Cruise?

Yes, but bear in mind video calling services such as Skype or messaging services like WhatsApp will use your onboard data if you're connected to the cruise ship's Wi-Fi.


A couple enjoying the open sea while using their phone on a cruise, capturing the scenic ocean view from the ship's deck. The woman, wearing a striped top, holds up her phone to take a picture, while her partner leans on the railing. Travellers should check data roaming costs and Wi-Fi availability before using their phone on a cruise to stay connected affordably.


Will I Get Phone Signal on a Cruise?

Phone signal on a cruise is intermittent. When available, it's provided by the cruise company's at-sea provider and incurs roaming charges. In port, your phone connects to the local carrier, with costs varying by country and provider. Check with your provider for specific charges before your trip. Most ships use Wireless Maritime Services or to offer mobile signal onboard.


Can I Make Calls from My Mobile Phone on a Cruise?

You can make calls if you have a signal, but roaming charges apply. Rates can be high. In port, your phone uses the local carrier. Currently, there are no charges within the EU, but Brexit may change this. Check with your provider for call rates.



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Will My Mobile Provider Have Data Bundles for Cruising?

Contact your mobile provider to see if they offer cruise-specific data plans. Providers offer various packages, including set allowances and maritime plans. Research and consider changing providers for the best roaming deals. Make sure to check your cruise destinations are included in your plan.



Important Things to Remember When Using Your Phone on a Cruise

  • Set Up Your Phone - Switch to airplane mode once aboard or adjust your data roaming settings to Wi-Fi only.
  • Stick to Your Budget - Set a budget and stick to it! Factor in costs for work-related emails, file exchanges, and calls.
  • Can't Afford Extra Costs? - Use internet cafés or bars with Wi-Fi in port.
  • Read Up on Your Roaming Plan - Know your plan's details to avoid unexpected costs.
  • Prepare Before You Set Sail - Download any films, TV shows, or music before your trip starts.
  • Download the Best Apps - Some apps help you to explore destinations and aid your journey whilst remaining offline.




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Related articles

For more advice before your cruise, check out our guides on topics from the best cruises for adults to dealing with seasickness.




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Holiday Extras™ is a Trading Name of Holiday Extras Cover Limited. The insurance is underwritten by Great Lakes Insurance UK Limited. Great Lakes Insurance UK Limited is a company incorporated in England and Wales with company number 13436330 and whose registered office address is 10 Fenchurch Avenue, London, United Kingdom, EC3M 5BN.

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