Reviews of the Days Hotel at Gatwick

Everything went smoothly,will definitely use them again

Mr Carter, 30 Dec 2014

Best Western Skylane
5 out of 5

Staff were helpful. Taxi service poor.

Mrs Robertsleask, 21 Dec 2014

Best Western Skylane
3 out of 5

Hotel was basic but fair value for the money. Hotel taxi driver was great but other hotel stafff rather placid and had to be pressed for basic information about where to park/find car etc. One member of staff difficult to understand.

Ms Luckhaus, 20 Dec 2014

Best Western Skylane
4 out of 5

The whole experiance was good and the hotel and shuttle service was as discribed. The only complaint is that the bath hot water at days hotel did not work and with a small child was difficult. i will be booking a holiday again in the future.

Mr Thompson, 20 Dec 2014

Best Western Skylane
5 out of 5

Excellent service, pubs/restaurants all close by for an evening meal as only indian food served at hotel. Staff very helpful and on time for transfers, will def use again

Mrs Conway, 20 Dec 2014

Best Western Skylane
5 out of 5

Everything was perfect and straight forward.

Mrs Wilson, 17 Dec 2014

Best Western Skylane
5 out of 5

Room clean and comfortable. Resturant very good

Mrs Warner, 16 Dec 2014

Best Western Skylane
5 out of 5

Brilliant

Mrs Woodiwiss, 13 Dec 2014

Best Western Skylane
5 out of 5

good value hotel

Mr Creasey, 13 Dec 2014

Best Western Skylane
5 out of 5

Reception staff excellent, room good. Restaurant service slow, but food good when it came.

Mrs Horwood, 08 Dec 2014

Best Western Skylane
4 out of 5

The hotel we stayed in was lovely and the transfer went smoothly all in all fantastic :)

Ms Palmer, 08 Dec 2014

Best Western Skylane
4 out of 5

Everything sent well and staff helpful and friendly;

Mrs Pottinger, 07 Dec 2014

Best Western Skylane
5 out of 5

Yes, great service

Mrs Gage, 04 Dec 2014

Best Western Skylane
5 out of 5

I booked hotel and parking, and when I Recieved confirmation it was wrong I called on 3 occasions to change the confirmation and only on the 3rd time were my details entered correctly!

Miss Walden, 04 Dec 2014

Best Western Skylane
4 out of 5

Very satisfied and would have scored a "10" had there been a plug in the handbasin.

Mr Walker, 03 Dec 2014

Best Western Skylane
5 out of 5

Bus to airport was fully booked , so had to get taxis , apart from that it was great , would defiantly book again

Mrs Green, 01 Dec 2014

Best Western Skylane
5 out of 5

Great service

Mr Elton, 28 Nov 2014

Best Western Skylane
5 out of 5

Used a few times before and it all works vey well. Accommodation and parking for a fair price.

Dr Smythe, 27 Nov 2014

Best Western Skylane
5 out of 5

Very pleased with the punctuality of the driver to and from the airport.

Mrs Harrison, 09 Nov 2014

Best Western Skylane
5 out of 5

Everything ran smoothly.

Mr Williams, 27 Sep 2014

Best Western Skylane
5 out of 5

very polite and helpful

Mrs Tiley, 26 Sep 2014

Best Western Skylane
5 out of 5

The hotel we stayed in on our return from Turkey was very comfortable and clean. The full English breakfast wasn't the best we've had!

Mr Walker, 26 Sep 2014

Best Western Skylane
5 out of 5

Everything was perfect

Mrs Redpath, 26 Sep 2014

Best Western Skylane
5 out of 5

Excellent service from start to finish

Mrs Mousley, 22 Sep 2014

Best Western Skylane
5 out of 5

bar and evening food poor

Mr Stuart, 14 Sep 2014

Best Western Skylane
4 out of 5

No problems and as we took advantage of your "full refund if you can find it cheaper" deal we only paid for breakfast!

Ms Hanner, 13 Sep 2014

Best Western Skylane
5 out of 5

The only problem was that we could not get transfer to Gatwick on either the first or second choice times

Mr Blagden, 04 Sep 2014

Best Western Skylane
5 out of 5

Staff were excellent, car looked after, room basic, as described, very clean, comfortable, tea & coffee available and breakfast tasty. Just one gripe if any was that transport minibus from hotel to airport was a charge, which we assumed would be included in cost.

Mr Greenleaf, 18 Jul 2014

Best Western Skylane
5 out of 5

The transfers from/to the hotel were excellent. We arrived back to the hotel to find the bar closing which was disappointing after a 6 hour flight. However, rest of the hotel stay was great, including the breakfast.

Mrs Williamson, 16 Feb 2014

Best Western Skylane
5 out of 5

Hotel was okay for the price but beds were uncomfortable Transfers to the airport were very quick and well organised.

Mrs Sapsed, 16 Feb 2014

Best Western Skylane
4 out of 5

On our return the car wasn't ready to collect but the staff on duty sorted it out very quickly. All OK

Mrs Mitchell, 16 Feb 2014

Best Western Skylane
5 out of 5

Everything fine. Great curry at hotel. Transfers easy.

Mr Ingham, 15 Feb 2014

Best Western Skylane
5 out of 5

The room we were in wad tired, the curtain rail fell off, but it wad great value for what we wanted, a night stay and parking for the duration, also the room was clean.

Mr Owen, 14 Feb 2014

Best Western Skylane
4 out of 5

Yes, excellent accommodation and service at Days Inn. The Indian menu is particularly good

Mr James, 05 Jan 2014

Best Western Skylane
5 out of 5

Hotel was good value and transfer smooth. I was not pleased that I had to pay for cancellation protection which was not required

Mrs Tighe, 07 Jan 2014

Best Western Skylane
5 out of 5

Staff in hotel on arrival not very good could not understand him very rude not very welcoming. Staff at holiday extras very nice and helpful thank you.

Mrs Staal, 05 Jan 2014

Best Western Skylane
5 out of 5

The Days Hotel was comfortable and clean, food not fantastic but OK. My car was kept safe and was there for me on my return. Hotel manager was dour and unfriendly but the rest of the staff were excellent.

Mrs Shaftoe, 06 Jan 2014

Best Western Skylane
4 out of 5

Very easy to book and good level of communication to make sure that all details were correct

Mrs Plummer, 06 Jan 2014

Best Western Skylane
5 out of 5

Our hotel and car park were flooded and the holiday extra helpline was closed. I had to book another hotel and pay again.

Ms Sari, 11 Jan 2014

Best Western Skylane
1 out of 5

I would find something closer to the airport.

Mrs Webb, 21 Jan 2014

Best Western Skylane
4 out of 5

I have put in a complaint direct to hotel as there was a MAJOR disruption to my stay with the police being called. This is no fault of Holiday Extras and you are looking into me receiving a full refund.

Mrs Apps, 22 Jan 2014

Best Western Skylane
4 out of 5

The hotel was fine, bed a little uncomfortable and shower did not work properly. Food in restaurant however was excellent. My main concern was the taxi driver booked to collect us from the airport. He did not even get out of the car to assist with loading our luggage into the boot and drove like a maniac back to the hotel. Excessive speeding and cutting in front of oncoming traffic to pull into hotel, resulting in other cars having to break hard and use horn! Lunatic!

Mrs Bridges, 24 Jan 2014

Best Western Skylane
1 out of 5

We stayed at the Days Hotel Gatwick which was comfortatble and were able to park the car at the hotel

Mr Coles, 26 Jan 2014

Best Western Skylane
5 out of 5

All went well and the staff I dealt with were excellent.

Mr Davies, 29 Jan 2014

Best Western Skylane
5 out of 5

Facilities as described, staff helpful and everything went smoothly (luckily). Need a shuttle to airport, told that 8:00 one was full, 9:00 shuttle ok. But it may not have been. When booking it would be an idea to book the shuttle at the same time.

Mr Smith, 30 Jan 2014

Best Western Skylane
4 out of 5

Really smooth experience

Mrs Lidbury, 12 Feb 2014

Best Western Skylane
5 out of 5

The meal we had at the resturant in the hotel could have been better. It was not very hot, not enough for the price and was dry (burger meal)

Mr Ward, 12 Feb 2014

Best Western Skylane
4 out of 5

Hotel was basic as described but room was clean and comfortable. Would use it again due to very competetive rate and 10% discount from holiday extras

Mr Davies, 10 Feb 2014

Best Western Skylane
5 out of 5

Hotel was basic but the service to and from airport was excellent and we would be happy to use them again.

Mrs Tricker, 09 Feb 2014

Best Western Skylane
4 out of 5

Very helpful staff on the telephone!

Ms Hemmings, 04 Feb 2014

Best Western Skylane
4 out of 5